This is a rather strange tale and my only reason for telling it is a kind of caveat emptor effort.
I recently bought a liquid body soap product. I am an enthusiastic shopper fan of Costco--a great store with a good record of fair treatment for employees (as far as I know). And, I really don't mind buying a gross of whatever as long as the product is unlikely to go stale, bad or otherwise deteriorate. Since I like using a liquid body soap for showering and, since my old favorite wasn't available, I bought a different brand than what I had been getting.
This product was the one pictured here. I am not naming it perhaps for understandable reasons. Read on.
Anyway, I began using it. It really was creamy, and generally worked quite well. But then...but then, I noticed that when I touched things--for example, petting my cats--things felt extra silky and soft. Even running my hands over my own hair, it felt...different. Mildly put-off, I wondered--is this the new soap.
Then, after about a week of using the product, my hands began to peel. Yes, PEEL. My skin began peeling off slowly as if I were moulting.
So, I stopped using the product IMMEDIATELY. I offered it on Freecycle to others who might have used it. One woman responded--oh, this stuff is fantastic, so figuring she had used it with no problems, I gave it to her.
Then I wrote to the parent company. I thought they might want to know that not everyone can tolerate their product. Here's the answer I got back:
Thank you for contacting us.We would like to assist you further. In order for us to do so, please forward the following additional information:
We do apologize for the experience you reported concerning our Dxxx Body Wash..
- Your telephone number (daytime, evening, cell, etc.)
- The UPC code (bar code) off of the product
- The manufacturing code off of the packaging
- The store name and address where the product was purchased
Upon receipt, this additional information will be forwarded to our Specialist who will contact you shortly.
Now, understand, I had already filled out an auto-response type form. Phone number was NOT a required element, so I left it blank intentionally. I also informed them since I no longer had the product, I did not have a UPC code or a manufacturing code. I just wanted them to know what effect the product had on me.
Oh, I also ruled out any other variable--no other change in anything: no new laundry detergent, no new food, no new med, etc.
So, now what? I guess I can contact the U.S. Food and Drug Administration. Or I can blog.
So, that's my tale of a-peeling. And my appeal--always always let the buyer beware.